self storage, Moving Out

How We Make Storage Stress-Free With Contactless Pickup & Drop-off

By Alyssa Albanese on August, 19 2020

Second Closet is a storage company that picks up, stores and returns your stuff when you need it. Welcome to our Blog, where we share modern solutions to age-old storage problems. Explore practical advice, moving tips and candid personal stories. Click here to start storing.


Navigating new storage challenges

Now that we are all more used to spending more time at home, curating personal space has become increasingly important, especially when you don’t exactly have extra room to spare. Unless you’re a professional interior designer, organizing your home can feel like a never-ending jigsaw puzzle. Even with the expertise, curating your unit or apartment requires time and energy that you just might not have right now — leaving both your personal space, and your mind cluttered.

There are countless reasons why you might need a helping hand during this time. Thankfully, here at Second Closet our valet storage model makes it easier than ever to secure the storage space you need without ever having to go to an actual storage unit.


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New practices in a new climate

There’s no denying that COVID-19 has impacted the way that we operate, but we’ve been able to adapt quickly to the new climate and continue to provide you with help for all your storage needs. At a time when your day-to-day life may be extra busy, or full of essential public and personal health considerations, our convenient valet storage model may be more important for you than ever, and we love that we can make your life a bit easier!

Although restrictions are being lifted regionally and more lenient guidelines are being introduced, some aspects of regular life that used to be normal can still feel a little uncomfortable — like moving, storing and retrieving your things. Recruiting friends or family to help you move and pick up large items, and renting a vehicle with the appropriate amount of space are just a few aspects of the process that can make you feel uneasy or unsafe. COVID-19-related concerns aside, moving your stuff around by yourself takes a lot more time and effort than it ever should.

Choosing Second Closet as your storage solution is not only the simplest way to have your belongings picked up, stored and even dropped off; it’s also safe and secure in light of COVID-19, leaving you worry-free without a headache in sight.

clean and organized apartment


Our storage model is convenient, cost-effective and contactless

Enjoy a stress-free experience starting from when you sign up. You’ll learn about how Second Closet works and find a custom plan that’s right for you and your belongings, so that you don’t end up paying for any space that you don’t need. This means that you can store a whole new set of furniture, your hockey equipment, your antique bookshelf, or maybe just your seasonal car tires in a way that fits your needs and your monthly budget. Follow these simple steps to get started:


1. Pick your custom plan

Choose between a fixed space plan or an individualized item plan, and even select the packing supplies you need like bubble wrap or tape (we really do think of everything!). Don’t fret if you’re unsure about which plan is best for you — we’ll help you select the most affordable and effective option for your things. And while many storage facilities will raise their rates after you’ve moved in, we will never change our rates for the plan you choose; the price you agree to is what you pay.


2. Start packing

Once you’ve decided on your plan, we’ll supply you with durable packing boxes to keep your items secure, free of charge. Alternatively, feel free to use your own boxes and simply select their amounts and sizes.


woman using second closet boxes to pack items


3. We’ll pick up and store your stuff safely and securely

Book your three-hour appointment window for our team members to arrive, pick up and load your belongings (the whole process is contactless). When we whisk them away, they’ll be stored securely in one of our temperature-controlled facilities. You’ll be able to keep track of your stored items in your personal portal, where it’ll be easy for you to identify items when you’re ready for them to be returned.

Our facilities are monitored and sanitary, so you can rest easy knowing that your things are in good hands. Our clean facilities are just one of many reasons why Second Closet is the perfect choice for your storage solutions in light of the current public health situation.


4. We’ll return your stuff whenever you’re ready

When you’re ready to retrieve some, or all of your belongings, getting them back is just a few clicks away. Book a time-window that works for you and our team members will conduct a contactless drop-off so you never have to go to the storage unit. Our contactless pickup and drop-off keep you, and our team members safe while still providing you with the excellent customer service that Second Closet is known for.


second closet truck


We’ve updated our procedures to keep you safe

In order to prevent the spread of COVID-19, we are following guidelines from the Public Health Agency of Canada and working with local officials. These guidelines include frequent hand-washing, sanitizing and cleaning our vehicles. Our pickup and drop-off services are now offered contactlessly, keeping team members and customers physically distanced. Additionally, we are providing our team members with the appropriate personal protective equipment. We’ll be communicating with you along the way to ensure that your pickup or drop-off goes smoothly.


Discover a better way to store your stuff. Learn more about Second Closet

You can always count on us to be adaptable and flexible to your needs. Our philosophy is about providing the best possible service over self-service; it’s what sets us apart as leaders of the self-storage industry’s modernization. So if you're ready to switch to a more convenient, stress-free storage situation, start storing with Second Closet today.


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