Second Closet is the fully integrated secure storage and logistics partner you’ve been looking for. We offer cost-effective, technology-first solutions to seamlessly manage, securely store, deliver & return your inventory, assets and files when, where and how you need it done.
Whether your online store is just starting up or you’ve been in business for years, the realities of this rapidly-growing marketplace are difficult to ignore. In 2018, the revenue generated from e-Commerce sales in Canada was just shy of $40B USD. By 2023, analysts project that this number will rise to over $55B USD — a growth of over 38%.1 This echoes a global trend which projects to see global e-Commerce sales rise from $2.8T USD in 2018 to 4.9T USD in just three years.2 As more and more consumers are changing their buying habits, they are also coming to expect more from the experience. They want seamless ordering, responsive customer service, minimal-to-free shipping costs and timely delivery. That’s why working with a dedicated, tech-enabled, fully-integrated e-Commerce fulfillment partner is so essential.
Second Closet provides the logistical expertise needed to help you profitably deliver a better e-Commerce experience, and to help you manage growth in digital marketplaces. Read on to learn about five reasons why Second Closet is an ideal fulfillment partner for e-Commerce companies.
1. We Secure Discounted Shipping Rates For Our Partners
It’s one thing to sell your products online, it’s quite another to ensure you’re doing so in a way that’s sustainable, profitable and competitive. There’s no denying the adverse effect that high shipping costs can have on your e-Commerce efforts. A 2017 study conducted by the Baymard Institute surveyed 1,800 Americans on the primary reasons why they abandon cart during checkout. The main culprit? A definitive 60% of participants blamed additional costs such as shipping and added fees.3
When you work with Second Closet as your e-Commerce fulfillment partner, you can trust that we’ve built the relationships necessary to help you stay competitive, maximize profitability and reduce abandon carts. We leverage the hundreds of thousands we spend with UPS, FedEx, Canada Post and other major postage providers to secure excellent, discounted postage rates of up to 80% for our e-Commerce fulfillment clients and their consumers. We never mark these rates up and we pass the savings directly on to the businesses we work with.
2. Second Closet Provides End-to-End Logistics to Make e-Commerce More Convenient
Whether you’re in the process of launching your online store, or you’re fully established, the prospect of operating, sustaining and continuing to grow your e-Commerce operations can be a daunting one. While you may have knowledge and experience in one facet of this process, the logistics of successfully negotiating the storage, management and shipment of inventory can take up the time and energy you need to focus on the parts of your business that you manage best.
We are a fully-integrated team of storage and logistics specialists who deliver end-to-end services to streamline and simplify your e-Commerce efforts. Instead of working with multiple third-party logistics providers, you can rely on Second Closet at every stage of the fulfillment process. We are a one-stop-shop to execute the receiving, storage, management and shipment of your e-Commerce orders.
3. Second Closet is a Tech-Enabled Partner
In order for your business to stay competitive in a rapidly-growing, ever-changing marketplace, your e-Commerce fulfillment partner has to have technological literacy, flexibility and agility. It’s not just a matter of coming in and taking over the responsibilities; instead, it’s about seamlessly integrating with, and improving upon your existing operations.
We are a tech-enabled, forward-thinking partner that can seamlessly integrate our operations with online stores like Shopify, Magento, WooCommerce and more. We’ve also developed proprietary software & technology that efficiently manages the receiving, pulling, packing and shipping of your e-Commerce inventory to help keep your business on track.
4. We Are Committed to Helping Businesses Grow and Scale Effectively
More than just a third-party logistics provider, Second Closet brings a partnership mindset to every client relationship. In other words, rather than just focusing on the transactional operations at-hand, we work hard to integrate and develop our operations in a way that aligns with your business aims. Our dedicated account management and customer success teams are focused on helping businesses grow and scale their operations effectively and competitively.
5. We Are Strategically Located to Help You Reduce Shipping Times and Freight Costs
Expediency is essential to your e-Commerce operations. The more efficient and timely you are from the time of order to the time of delivery, the better. A 2014 study conducted by Voxware concluded that 69% of the respondents were much less likely to shop with a retailer in the future if an item they purchased was not delivered within two days of the date promised.4 As the e-Commerce consumer base continues to grow, the expectation of timely delivery will only become more ingrained.
At Second Closet, the knowledge that the time, cost and convenience of your shipping practices are of the utmost importance is central to our service offering. That’s why we operate fully in-house. We own and operate our own warehouses that are strategically located in four of the largest urban centres in Canada to get you closer to your end customers. We also own and operate our own fleet of trucks to ensure both accountability and seamless logistics from the initial order right through to delivery. We are so confident in our ability to deliver on time that we offer same-day order fulfillment for orders placed before 1:00 PM. From inventory management to pulling, packing and delivering, we handle every stage of the process so you don’t have to rely on (or pay for) additional third-party services.
Get the Most Out of e-Commerce With Second Closet
Choosing to go with a third-party logistics provider is a major step for your business. But just because the process is an important one, doesn’t mean it should be a hassle. No matter the size, scope or nature of your e-Commerce operations, Second Closet is a dedicated fulfillment partner that offers tech-enabled, convenient, end-to-end solutions that can help your business operate smoother and scale effectively.
To learn more about our e-Commerce Fulfillment services, visit our website or fill in your information below and we will be in touch within 24 hours.